Cortexi is committed to providing a smooth and reliable shipping experience for all customers.
Once an order is successfully placed and payment is confirmed, processing typically begins within 1–3 business days.
After processing, orders are shipped using trusted shipping carriers to ensure safe and timely delivery.
Delivery times may vary depending on the customer's location, shipping method selected, weather conditions, holidays, and other unforeseen circumstances.
Customers will receive a confirmation email with tracking information once their order has been dispatched, allowing them to monitor the progress of their shipment.
It is the customer's responsibility to provide accurate shipping and contact information at the time of purchase.
Cortexi is not responsible for delays or delivery issues caused by incorrect addresses or incomplete information.
In the event of a lost, damaged, or delayed package, customers should contact our support team for assistance.
We strive to resolve shipping concerns promptly and ensure every customer receives their order in the best possible condition and within a reasonable timeframe.
